Fast and secure delivery

Shipping

Delivery

If you order before 1 pm on a business day, we will send your parcel the same day.

When we ship your parcel, you will receive a tracking number by e-mail.

You will find your invoice in the parcel, and this is the receipt for your purchase.

If the parcel or contents are damaged upon receipt, please report this to our customer service at kundeservice@stromstore.dk.

Delivery times may be longer during holiday and sale periods.


Delivery in Denmark

All deliveries in Denmark are sent using GLS.

Delivery time is 1–2 business days.

We offer free shipping on orders over DKK 499.

Purchases of DKK 499 or less are subject to a shipping fee of:

  • DKK 29 for delivery to GLS ParcelShops
  • DKK 49 for delivery to a home address
  • DKK 49 for delivery to a business address


Delivery within the EU

All deliveries within the EU are sent using UPS.

Standard delivery is 2–5 business days.

Express delivery is 1–3 business days.

The specific shipping prices are shown during payment.


Delivery outside the EU

All deliveries outside the EU are sent by UPS Express.

Delivery time is 1–3 business days.

The specific shipping prices are shown during payment.


Collect from a shop

You have the option of collecting your parcel from one of our shops.

Our customer service will contact you once your parcel is ready for collection.

STRØM © 2018, Inc. All rights reserved.